Terms of service

Terms of Service

Last Updated: August 13, 2026

These Terms of Service govern your access to and use of Lumitoy.store, including any purchases made through our website.

By accessing our website, browsing our products, or placing an order, you agree to these Terms to the extent permitted by applicable law.

1. About Lumitoy.store

Lumitoy.store is an online retail store offering products including decorative LED lights, night lights, desk lamps, ambient lighting, and related products.

Our contact details are:

Address: 30 Smith St, Marrickville NSW 2204, Australia
Email: support@Lumitoy.store
Phone: 0440 283 951

2. Online Store Use

You must use our website only for lawful purposes.

You must not use Lumitoy.store in any way that may:

  • Violate applicable laws or regulations
  • Infringe the rights of another person
  • Introduce malicious software or harmful code
  • Attempt to gain unauthorised access to our systems
  • Interfere with the security or operation of our website
  • Commit fraud or provide intentionally false information

3. Product Information

We aim to present our products and descriptions as accurately as reasonably possible.

However, product colours and appearance may vary slightly depending on lighting conditions, photography, screen settings, device displays, manufacturing updates, and other reasonable factors.

Nothing in this section limits rights relating to products that are materially different from their description or otherwise fail to meet applicable consumer guarantees.

4. Prices

Prices displayed on Lumitoy.store are those shown at the time you place your order, subject to any correction permitted by applicable law.

Prices, promotions, product availability, and offers may change from time to time.

Any applicable total charges will be displayed during checkout before an order is submitted.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where lawful and reasonable, to decline or cancel an order because of circumstances including:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Payment authorisation problems
  • Incorrect customer information
  • Shipping restrictions

If payment has already been collected for an order that we are unable to fulfil, an appropriate refund will be issued.

6. Payment

Customers must provide accurate and authorised payment information when completing a purchase.

Payments may be processed through third-party payment providers made available through our checkout.

7. Shipping

Lumitoy.store provides free worldwide shipping.

Our estimated delivery time is 7–10 days.

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are not absolute guarantees because circumstances such as customs inspections, severe weather, carrier disruptions, public holidays, or other events outside reasonable control may affect delivery.

8. Returns and Refunds

Eligible purchases may be returned free of charge within 30 days of delivery in accordance with our Return & Refund Policy.

This voluntary policy does not replace or reduce any mandatory rights under applicable consumer law.

9. Intellectual Property

Unless otherwise stated, the website design, text, graphics, logos, store branding, and original website content associated with Lumitoy.store are protected by applicable intellectual property laws.

You may use the website for personal and non-commercial shopping purposes.

You may not reproduce, distribute, sell, republish, or commercially exploit protected website content without appropriate permission.

10. Third-Party Services

Certain website functions may rely on third-party providers, including payment processors, shipping carriers, ecommerce technology providers, and other service providers.

Their services may also be governed by their own terms and policies.

11. Limitation of Liability

To the maximum extent permitted by law, Lumitoy.store will not be liable for indirect or consequential losses arising solely from use of the website where such liability can lawfully be limited.

Nothing in these Terms excludes or restricts liability, consumer guarantees, warranties, or statutory rights that cannot legally be excluded or restricted.

12. Errors and Availability

Occasionally, information on our website may contain typographical errors or inaccuracies concerning product descriptions, pricing, promotions, availability, or other information.

Where permitted by law, we may correct genuine errors and update information.

13. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our store, services, operational practices, or applicable requirements.

The updated version will be published on our website with an updated revision date.

14. Governing Law

These Terms are governed by the laws applicable in New South Wales, Australia, subject to any mandatory consumer rights or legal protections that apply based on the customer's location.

Australian government guidance recommends that ecommerce terms be clear, accurate and readily available to customers.

15. Contact

Questions regarding these Terms may be sent to:

Email: support@Lumitoy.store
Phone: 0440 283 951
Address: 30 Smith St, Marrickville NSW 2204, Australia