Contact Us
Contact Us
Thank you for visiting Lumitoy.store.
Whether you need help with an order, have a question about one of our products, would like information about shipping or returns, or simply want to get in touch, our team is here to assist you.
Customer Support
Store: Lumitoy.store
Email: support@Lumitoy.store
Phone: 0440 283 951
Address: 30 Smith St, Marrickville NSW 2204, Australia
Order Enquiries
When contacting us regarding an existing order, please include your order number and the email address used when placing the order. This will help us locate your purchase and assist you more efficiently.
For damaged, defective, or incorrect products, please include a brief description of the issue and photographs where appropriate.
Returns & Refunds
Lumitoy.store provides free returns and refunds for eligible purchases within 30 days of delivery.
For return instructions, please contact:
Please do not send a return without first contacting us so that we can provide the appropriate instructions.
Shipping
We offer free worldwide shipping, with an estimated delivery time of 7–10 days. Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.
We value every customer and appreciate the opportunity to assist you.
Lumitoy.store – Brighten Your Space, Light Up Your Mood.