Contact information
Contact Information
Last Updated: August 13, 2026
Lumitoy.store believes customers should be able to contact us easily regarding their purchases, our products, shipping, returns, refunds, or website-related enquiries.
Business Contact Details
Store Name: Lumitoy.store
Website: Lumitoy.store
Email:
support@Lumitoy.store
Telephone:
0440 283 951
Business Address:
30 Smith St
Marrickville NSW 2204
Australia
Customer Service Enquiries
You may contact us regarding:
- Product information
- Existing orders
- Order status
- Shipping questions
- Delivery issues
- Returns
- Refunds
- Damaged or defective products
- Incorrect products
- Website enquiries
- General customer support
Order Support
To help us locate an order, please include your order number and the email address associated with the purchase when contacting customer service.
For damaged or incorrect products, photographs may help us better understand and resolve the issue.
Returns
To request a return under our 30-day return policy, contact:
Please contact us before returning a product so we can provide the appropriate instructions.
Business Correspondence
Written correspondence may be directed to:
Lumitoy.store
30 Smith St
Marrickville NSW 2204
Australia
For faster customer-service communication, we recommend contacting us by email.